Privacy Policy

This Privacy Policy explains how Topline Writers Hub Limited (RC 6963834), trading as “Topline Writers” (“we”, “us”, “our”), collects, uses, shares and protects your personal information when you visit our website, create an account or order our content-writing services. We are committed to handling your data responsibly and in accordance with the Nigeria Data Protection Regulation (NDPR) and other applicable laws.

1. Information We Collect

• Account information — your name, email address and password when you register an account.
• Order & payment information — the services you order, billing details, contact phone/WhatsApp, and transaction references. Card details are processed directly by our payment processor and are not stored on our servers.
• Project information — briefs, source material and instructions you share so we can deliver your writing.
• Usage information — pages viewed, items added to cart and interactions with the site.
• Device & log data — IP address, browser type, device identifiers and timestamps collected automatically.

2. How We Use Your Information

• To process orders, deliver your content and provide customer support.
• To manage your account and authenticate you.
• To communicate about orders, revisions, delivery and (where you opt in) updates and offers.
• To improve our website, services and security.
• To comply with legal, tax and regulatory obligations.

3. Sharing and Disclosure

We do not sell your personal data. We share information only with trusted service providers who help us operate — for example our payment processor (TransactPay), email and hosting providers — and only to the extent needed to perform their service. We may also disclose information where required by law or to protect our legal rights.

4. Data Security

We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse, including encrypted transmission for payments. No method of transmission or storage is completely secure, but we work to safeguard your information at all times.

5. Your Rights (NDPR)

Under the Nigeria Data Protection Regulation you have the right to access, correct, update or request deletion of your personal data, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.

6. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember your cart and currency preference, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some site functionality.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date. Your continued use of the site after changes take effect constitutes acceptance of the updated policy.

8. Contact Us

Topline Writers Hub Limited (RC 6963834)
5 Restorer Street, Opposite Restorer Water, Alakia, Airport Road, Oyo State, Nigeria
Email: kennylabie@yahoo.com
WhatsApp: +234 817 682 2519

9. Governing Law

This Privacy Policy is governed by the laws of the Federal Republic of Nigeria. See also our Terms of Service and Refund Policy.